Delete your account

You can delete your GenoMatch account yourself, from inside the app, at any time. You do not need to contact us and you do not need a reason.

In the app

1. Open GenoMatch and go to the Profile tab.
2. Scroll to the bottom and tap Delete account.
3. Enter your password to confirm it is you.
4. Confirm. The account and its data are removed immediately.

What is deleted

• Your profile, including your genotype, photos, bio and location
• Every message you have sent and the conversations they belong to
• Your matches, likes and passes
• Your login credentials

Deletion is permanent. There is no recovery window and no way for us to restore an account once it is gone.

What we keep, and why

Records we are required by law to retain, such as reports of abuse and the minimum needed to prevent a banned member from returning, are kept in a separate store that is not linked to your profile. Aggregate counts that cannot identify you may remain in our analytics.

If you cannot open the app

Email hello@genomatch.app from the address on your account and ask us to delete it. We will confirm within five working days.

See also our Privacy Policy and Terms of Service.